![]() This disaster of an introduction to Vimeo probably assures that this event will be the one and only attempt.Live chat is one of the most popular channels used for sales and customer service over businesses across all sizes and industries.īut how do you know if your sales and support teams are having better conversations? If anyone at the developer reads this, is my only alternative the disputing of the video charge on the basis that the vendor failed to provide working product? Activating that button generates a circling blue bit of nothing. Within the app Profile, a button appears above the logout, “Restore Purchases”. in viewing by entering email on an iPhone, the video operates, but ONLY on the iPhone screen, although the receipt declares compatibility with a variety of services that can transmit to a web tv.However, the problems in the preceding paragraph prevent viewing. When prompted to view in application, the application opens.Via the email receipt, can view video, BUT: Offloaded and reloaded iPhone app- problem persists. When clicking the film, the ensuing message declares that the video cannot be “chromcasted” and that I must purchase the video (the video for which I have a receipt and a corresponding charge on the credit cars). Purchased video appears in “offline “ videos. Tried viewing on both the above captioned devicesĬannot log into TV app login commands creates an endless circle All they could do was say, I’m sorry, our system messed up, and you need to pay a much higher price for a title you pre-ordered. Simple question such as, why did I not get an email that my pre-order was canceled could not even be answered. From there, Charles H and other members of their support team gave it a “is what it is” attitude and where little to no help. I eventually got escalated up to a higher support their because they knew that their system messed up. When I inquired if I could still get the title at the discounted price, I was told I couldn’t because they they don’t control that. Their support then told me that they had a bug in their system that canceled my pre-order accidentally. When I contacted the creator and they told me they didn’t, I inquired further with Vimeo further. When I inquired via their support, they first told me that the creator canceled my pre-order. When the time came for the release of the product, my preorder did not go through. I placed a pre-order for a Video On Demand from a creator and was sent an email confirmation. More Matches Get Pricing Info for Vimeo Contact Vimeo! Or Contact Support Need help using Vimeo? Try their Help Center now! Vimeo in the News! Social Support and Contacts Vimeo on Facebook! NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vimeo, LLC The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). ![]() Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Vimeo. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Listed below are our top recommendations on how to get in contact with Vimeo. ![]()
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